Tapsy Support

[email protected]

Check the FAQ first

Most questions are answered on the FAQ page — sync timing, restoring purchases, history backfill, and so on.

Email support

Write to [email protected]. Including the following block helps us reproduce the issue quickly:

App:      Tapsy x.y.z
Device:   iPhone / Apple Watch model
OS:       iOS x.y / watchOS x.y
iCloud:   enabled / disabled, signed in as same account on iPhone + Watch?
Steps:    1. …  2. …  3. …
Expected: …
Actual:   …

If the problem is about iCloud sync between iPhone and Apple Watch, please confirm both devices are signed into the same Apple ID and that iCloud is enabled on both before sending — that solves most reports.

Open a public issue

GitHub issues are not currently exposed for Tapsy. Please use the email above; if a public tracker is added later it will appear here.